Question 1

How do I place an order?

Accepted Answer

Browse our collection, choose your favorite items, select your size, and click 'Add to Cart.' Then, proceed to checkout to complete your purchase.

Question 2

What sizing standards do you use?

Accepted Answer

We use UK/EU sizing standards. Check our size guide and contact us with any questions before you order.

Question 3

How long will it take to receive my order?

Accepted Answer

Delivery times vary based on your location and the shipping method chosen. Typically, orders are processed within 7-9 business day and delivery for UK is typically 2 business days. International can vary from 7-10 business days, dependent on your location

Question 4

What should I do if I have a problem with my order?

Accepted Answer

If you encounter any issues with your order, please contact us immediately. We are here to help and will do our best to resolve any problems promptly.

Question 5

What is your return policy?

Accepted Answer

We accept returns only for faulty goods. If you receive a defective or damaged item, please contact us within 14 days of receipt to initiate a return. Given we stitch to order, we do not accept returns for sizing. Please contact us with any sizing queries so we can get the correct sizing ordered and shipped - Thank you

Enchanted Attire

FAQ

Frequently asked questions

How do I place an order?

What sizing standards do you use?

How long will it take to receive my order?

What should I do if I have a problem with my order?

What is your return policy?